Justin Krueger
Executive Summary
Sweet Tiffany’s Chocolate is a small start-up company
based in Orem, Utah. Tiffany, the founder, started making hand-dipped
chocolates in her kitchen a few years ago. Demand among friends and family grew
rapidly and she decided to make it a formal business. She opened at the
beginning of this year and has had orders pouring in. Until now, Tiffany
collected orders from customers by in person, over the phone, and by e-mail. No
formal format was used, so it was difficult to keep track of orders or forecast
demand. Tiffany ended up making too many of some chocolates and not enough of
others. She needed a better way for customers to place orders and for her to
track and store these orders.
I created a Chocolate Order Form in excel. This form can
be e-mailed or downloaded from the Sweet Tiffany’s Chocolate website. The form allows the customer to see all
available chocolates and order sizes (box of 24, box of 15, box of 6). The
customer selects their preferred order size and chocolates, inputs their e-mail
and name, and submits the order. A copy of the order is e-mailed to the
customer and to Tiffany using a company Gmail account.
Tiffany can use the order confirmation, which is in excel
format, to add the order to a larger database to track the total number of each
chocolates ordered as each order comes in. She can also store each order by
name and date for easy future reference.
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